Business messaging,
on all channels,
in one place

Message your customers at any point in the
customer journey and manage all messages
from prospects and customers in one
easy-to-use platform.

With Birdeye we’re able to do everything in one spot, from texting
patients for reminders to replying to reviews. It’s amazing!
Dr. Albert Teague, Teague Chiropractic OfficeDr Albert Teague

Everyone texts

No one wants to wait on the phone lines or send
emails anymore. Be where your customers are.
Engage your prospects and customers over text.

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Webchat V2
89% of customers prefer to text a businessTwilio

Convert leads from
Google, Facebook, and

No need to log into five different apps. Just log into
Birdeye and convert your leads coming in from
Google, Facebook, and Instagram Messaging.

Convert Leads

Be Omnichannel

Switch effortlessly between text and email. Turn
voicemails into text so you can easily respond to
your customers and prospects. Run consultations
and appointments over video chat.

Be Onichannel

One inbox to manage all
customer experiences

Never miss another review, survey, referral lead or
message. Now every customer interaction lives in
a single place, right in your inbox — ready for you
to respond to.

One Inbox To Manage All
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Powerful alone. Unstoppable together.

Birdeye is the only comprehensive platform for customer experience that offers a range of products that scale with your business. Check out our other products that work well with Messaging.


Get new business in real time from your website

Learn more
Mass Texting

Engage your customers and prospects at scale

Learn more
Start growing with Birdeye today